57 lines
3.1 KiB
YAML
57 lines
3.1 KiB
YAML
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name: 🐞 Bug Report
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description: Report a bug if something isn't working as expected in WooCommerce Beta Tester Plugin.
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body:
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- type: markdown
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attributes:
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value: |
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### Thanks for contributing!
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Please provide us with the information requested in this bug report.
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Without these details, we won't be able to fully evaluate this issue.
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Bug reports lacking detail, or for any other reason than to report a bug, may be closed without action.
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Make sure to look through the [existing `bug` issues](https://github.com/woocommerce/woocommerce-beta-tester/issues?q=is%3Aissue+is%3Aopen+label%3Abug) to see whether your bug has already been submitted.
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Feel free to contribute to any existing issues.
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- type: checkboxes
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id: prerequisites
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attributes:
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label: Prerequisites
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description: Please confirm these before submitting the issue.
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options:
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- label: I have carried out troubleshooting steps and I believe I have found a bug.
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- label: I have searched for similar bugs in both open and closed issues and cannot find a duplicate.
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validations:
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required: true
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- type: textarea
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id: summary
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attributes:
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label: Describe the bug
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description: |
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A clear and concise description of what the bug is and what actually happens. Please be as descriptive as possible.
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Please also include any error logs or output.
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If applicable you can attach screenshot(s) or recording(s) directly by dragging & dropping.
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validations:
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required: true
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- type: textarea
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id: environment
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attributes:
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label: WordPress Environment
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description: |
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Please share the [WooCommerce System Status Report](https://woocommerce.com/document/understanding-the-woocommerce-system-status-report/) of your site to help us evaluate the issue.
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placeholder: |
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The System Status Report is found in your WordPress admin under **WooCommerce > Status**.
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Please select “Get system report”, then “Copy for support”, and then paste it here.
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- type: checkboxes
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id: isolating
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attributes:
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label: Isolating the problem
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description: |
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Please try testing your site for theme and plugins conflict.
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To do that deactivate all plugins except for WooCommerce and WooCommerce Beta Tester and switch to a default WordPress theme or [Storefront](https://en-gb.wordpress.org/themes/storefront/). Then test again.
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If the issue is resolved with the default theme and all plugins deactivated, it means that one of your plugins or a theme is causing the issue.
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You will then need to enable it one by one and test every time you do that in order to figure out which plugin is causing the issue.
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options:
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- label: I have deactivated other plugins and confirmed this bug occurs when only WooCommerce and WooCommerce Beta Tester plugins are active.
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- label: This bug happens with a default WordPress theme active, or [Storefront](https://woocommerce.com/storefront/).
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- label: I can reproduce this bug consistently using the steps above.
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