woocommerce/templates/emails/plain/customer-note.php

<?php
/**
 * Customer note email
 *
 * This template can be overridden by copying it to yourtheme/woocommerce/emails/plain/customer-note.php.
 *
 * HOWEVER, on occasion WooCommerce will need to update template files and you
 * (the theme developer) will need to copy the new files to your theme to
 * maintain compatibility. We try to do this as little as possible, but it does
 * happen. When this occurs the version of the template file will be bumped and
 * the readme will list any important changes.
 *
 * @see https://docs.woocommerce.com/document/template-structure/
 * @package WooCommerce/Templates/Emails/Plain
 * @version 3.7.0
 */

defined( 'ABSPATH' ) || exit;

echo "=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=\n";
echo esc_html( wp_strip_all_tags( $email_heading ) );
echo "\n=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=\n\n";

/* translators: %s: Customer first name */
echo sprintf( esc_html__( 'Hi %s,', 'woocommerce' ), esc_html( $order->get_billing_first_name() ) ) . "\n\n";
echo esc_html__( 'The following note has been added to your order:', 'woocommerce' ) . "\n\n";

echo "----------\n\n";

echo wptexturize( $customer_note ) . "\n\n"; // phpcs:ignore WordPress.XSS.EscapeOutput.OutputNotEscaped

echo "----------\n\n";

echo esc_html__( 'As a reminder, here are your order details:', 'woocommerce' ) . "\n\n";

/*
 * @hooked WC_Emails::order_details() Shows the order details table.
 * @hooked WC_Structured_Data::generate_order_data() Generates structured data.
 * @hooked WC_Structured_Data::output_structured_data() Outputs structured data.
 * @since 2.5.0
 */
do_action( 'woocommerce_email_order_details', $order, $sent_to_admin, $plain_text, $email );

echo "\n----------------------------------------\n\n";

/*
 * @hooked WC_Emails::order_meta() Shows order meta data.
 */
do_action( 'woocommerce_email_order_meta', $order, $sent_to_admin, $plain_text, $email );

/*
 * @hooked WC_Emails::customer_details() Shows customer details
 * @hooked WC_Emails::email_address() Shows email address
 */
do_action( 'woocommerce_email_customer_details', $order, $sent_to_admin, $plain_text, $email );

echo "\n\n----------------------------------------\n\n";

/**
 * Show user-defined additional content - this is set in each email's settings.
 */
if ( $additional_content ) {
	echo esc_html( wp_strip_all_tags( wptexturize( $additional_content ) ) );
	echo "\n\n----------------------------------------\n\n";
}

echo wp_kses_post( apply_filters( 'woocommerce_email_footer_text', get_option( 'woocommerce_email_footer_text' ) ) );