Merge pull request #30944 from woocommerce/try/gh-issue-forms
Try GitHub Issue Forms
This commit is contained in:
Tam Mullen
GitHub
commit
108cb721dc
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---
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name: "\U0001F512 Security issue"
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about: Please report security issues *only* via https://www.hackerone.com
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title: ''
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labels: ''
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assignees: ''
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---
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For security reasons, please report all security issues via https://hackerone.com/automattic/. Also, if the issue is valid, a bug bounty will be paid out to you.
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Please disclose responsibly and not via GitHub (which allows for exploiting issues in the wild before the patch is released).
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name: 🐞 Bug Report
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description: Report a bug if something isn't working as expected in WooCommerce Core.
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body:
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- type: markdown
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attributes:
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value: |
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### Thanks for contributing!
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Please provide us with the information requested in this bug report.
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Without these details, we won't be able to fully evaluate this issue.
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Bug reports lacking detail, or for any other reason than to report a bug, may be closed without action.
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While our goal is to address all the issues reported in this repository, GitHub should be treated as a place to report confirmed bugs only.
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- If you have a support request or custom code related question please follow one of the steps below:
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- Review [WooCommerce Self-Service Guide](https://woocommerce.com/document/woocommerce-self-service-guide/) to see if the solutions listed there apply to your case;
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- If you are a paying customer of WooCommerce, contact WooCommerce support by [opening a ticket or starting a live chat](https://woocommerce.com/contact-us/);
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- Make a post on [WooCommerce community forum](https://wordpress.org/support/plugin/woocommerce/)
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- To get help on custom code questions go to the [WooCommerce Community Slack](https://woocommerce.com/community-slack/) and visit the `#developers` channel.
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Make sure to look through the [existing `type: bug` issues](https://github.com/woocommerce/woocommerce/issues?q=is%3Aopen+is%3Aissue+label%3A%22type%3A+bug%22) to see whether your bug has already been submitted.
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Feel free to contribute to any existing issues.
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Search tip: You can filter our issues using [our labels](https://github.com/woocommerce/woocommerce/labels).
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Search tip: Make use of [GitHub's search syntax to refine your search](https://help.github.com/en/github/searching-for-information-on-github/searching-issues-and-pull-requests).
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- type: checkboxes
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id: prerequisites
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attributes:
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label: Prerequisites
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description: Please confirm these before submitting the issue.
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options:
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- label: I have carried out troubleshooting steps and I believe I have found a bug.
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- label: I have searched for similar bugs in both open and closed issues and cannot find a duplicate.
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validations:
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required: true
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- type: textarea
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id: summary
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attributes:
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label: Describe the bug
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description: A clear and concise description of what the bug is.
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validations:
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required: true
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- type: textarea
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id: expected
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attributes:
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label: Expected behavior
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placeholder: |
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A clear and concise description of what you expected to happen.
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validations:
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required: true
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- type: textarea
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id: actual
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attributes:
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label: Actual behavior
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placeholder: |
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A clear and concise description of what actually happens. Please be as descriptive as possible;
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validations:
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required: true
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- type: textarea
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id: steps
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attributes:
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label: Steps to reproduce
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description: Attach screenshot(s) or recording(s) directly by dragging & dropping.
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placeholder: |
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1. Go to
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2. Click on
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3. Scroll down to
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4. See error
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validations:
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required: true
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- type: textarea
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id: environment
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attributes:
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label: WordPress Environment
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description: |
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We use the [WooCommerce System Status Report](https://woocommerce.com/document/understanding-the-woocommerce-system-status-report/) to help us evaluate the issue.
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Without this report we won't be able to fully evaluate this issue.
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placeholder: |
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The System Status Report is found in your WordPress admin under **WooCommerce > Status**.
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Please select “Get system report”, then “Copy for support”, and then paste it here.
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validations:
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required: true
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- type: checkboxes
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id: isolating
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attributes:
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label: Isolating the problem
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description: |
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Please try testing your site for theme and plugins conflict.
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To do that deactivate all plugins except for WooCommerce and switch to a default WordPress theme or [Storefront](https://en-gb.wordpress.org/themes/storefront/). Then test again.
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If the issue is resolved with the default theme and all plugins deactivated, it means that one of your plugins or a theme is causing the issue.
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You will then need to enable it one by one and test every time you do that in order to figure out which plugin is causing the issue.
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options:
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- label: I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
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- label: This bug happens with a default WordPress theme active, or [Storefront](https://woocommerce.com/storefront/).
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- label: I can reproduce this bug consistently using the steps above.
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validations:
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required: true
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---
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name: "\U0001F47D External issues"
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about: Please report WooCommerce Admin, WooCommerce Gutenberg Products Blocks or Action Scheduler issues directly to their respective repositories.
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title: ''
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labels: ''
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assignees: ''
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---
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Please report issues for the following features directly to their respective repositories.
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WooCommerce Admin: https://github.com/woocommerce/woocommerce-admin
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WooCommerce Gutenberg Products Blocks: https://github.com/woocommerce/woocommerce-gutenberg-products-block
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Action Scheduler: https://github.com/woocommerce/action-scheduler
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WooCommerce REST API Docs: https://github.com/woocommerce/woocommerce-rest-api-docs
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WooCommerce Code Reference: https://github.com/woocommerce/code-reference
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name: ✨ Enhancement Request
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description: If you have an idea to improve an existing feature in core or need something for development (such as a new hook) please let us know or submit a Pull Request!
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title: "[Enhancement]: "
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labels: ["type: enhancement"]
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body:
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- type: markdown
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attributes:
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value: |
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### Thanks for contributing!
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Please provide us with the information requested in this form.
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Make sure to look through [existing `type: enhancement` issues](https://github.com/woocommerce/woocommerce/issues?q=is%3Aopen+is%3Aissue+label%3A%22type%3A+enhancement%22) and [existing `votes needed` issues](https://github.com/woocommerce/woocommerce/issues?q=is%3Aissue+sort%3Areactions-%2B1-desc+label%3A%22votes+needed%22) to see whether your idea is already being discussed.
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Feel free to contribute to any existing issues.
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Search tip: You can filter our issues using [our enhancement label](https://github.com/woocommerce/woocommerce/issues?q=is%3Aissue+label%3A%22type%3A+enhancement%22+).
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Search tip: Make use of [GitHub's search syntax to refine your search](https://help.github.com/en/github/searching-for-information-on-github/searching-issues-and-pull-requests).
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- type: textarea
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id: summary
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attributes:
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label: Describe the solution you'd like
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description: A clear and concise description of what you want to happen.
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validations:
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required: true
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- type: textarea
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id: alternative
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attributes:
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label: Describe alternatives you've considered
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description: A clear and concise description of any alternative solutions or features you've considered.
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- type: textarea
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id: context
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attributes:
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label: Additional context
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description: Add any other context or screenshots about the feature request here.
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@ -1,28 +0,0 @@
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---
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name: "❓ Support Question"
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about: "If you have a question \U0001F4AC please see our docs or use our forums, helpdesk,
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or Slack Community!"
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title: ''
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labels: ''
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assignees: ''
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---
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We don't offer technical support on GitHub so we recommend using the following:
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**Reading our documentation**
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Usage docs can be found here: https://docs.woocommerce.com/
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If you have a problem, you may want to start with the self help guide here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/
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**Technical support for premium extensions or if you're a WooCommerce.com customer**
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Contact WooCommerce support by opening a ticket.
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https://woocommerce.com/contact-us/
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**For help with custom code**
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WooCommerce Slack Community: https://woocommerce.com/community-slack/ in the `#developers` channel.
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**General usage and development questions**
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- WooCommerce Slack Community: https://woocommerce.com/community-slack/
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- WordPress.org Forums: https://wordpress.org/support/plugin/woocommerce
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- The Official WooCommerce Facebook Group https://www.facebook.com/groups/advanced.woocommerce/
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@ -1,58 +0,0 @@
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---
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name: "\U0001F41E Bug report"
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about: Report a bug if something isn't working as expected in the core WooCommerce
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plugin.
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title: ''
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labels: ''
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assignees: ''
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---
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Please provide us with the information requested in this bug report. Without these details, we won't be able to fully evaluate this issue.
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Bug reports lacking detail, or for any other reason than to report a bug, may be closed without action.
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<!-- This template is for confirmed bugs only. If you have a support request or custom code related question please see our docs or use our forums, helpdesk, or Slack Community! https://github.com/woocommerce/woocommerce/issues/new?assignees=&labels=&template=3-Support.md&title= -->
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<!-- Make sure to look through the existing issues to see whether your bug has already been submitted. Feel free to contribute to any existing issues. -->
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<!-- Search tip: You can filter our issues using our component labels https://github.com/woocommerce/woocommerce/labels?q=component -->
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<!-- Search tip: Make use of GitHub's search syntax to refine your search https://help.github.com/en/github/searching-for-information-on-github/searching-issues-and-pull-requests -->
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**Prerequisites (mark completed items with an [x]):**
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- [ ] I have carried out troubleshooting steps and I believe I have found a bug.
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- [ ] I have searched for similar bugs in both open and closed issues and cannot find a duplicate.
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**Describe the bug**
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A clear and concise description of what the bug is.
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**Expected behavior**
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A clear and concise description of what you expected to happen.
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**Actual behavior**
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A clear and concise description of what actually happens. Please be as descriptive as possible;
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**Steps to reproduce the bug (We need to be able to reproduce the bug in order to fix it.)**
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Steps to reproduce the bug:
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1. Go to '...'
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2. Click on '....'
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3. Scroll down to '....'
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4. See error
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**Screenshots**
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If applicable, add screenshots to help explain your problem.
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<!-- Please try testing your site for theme and plugins conflict. To do that deactivate all plugins except for WooCommerce and switch to a default WordPress theme or [Storefront](https://en-gb.wordpress.org/themes/storefront/). Then test again. If the issue is resolved with the default theme and all plugins deactivated, it means that one of your plugins or a theme is causing the issue. You will then need to enable it one by one and test every time you do that in order to figure out which plugin is causing the issue. -->
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**Isolating the problem (mark completed items with an [x]):**
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- [ ] I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
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- [ ] This bug happens with a default WordPress theme active, or [Storefront](https://woocommerce.com/storefront/).
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- [ ] I can reproduce this bug consistently using the steps above.
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**WordPress Environment**
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We use the [WooCommerce System Status Report](https://docs.woocommerce.com/document/understanding-the-woocommerce-system-status-report/) to help us evaluate the issue.
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Without this report we won't be able to fully evaluate this issue.
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<details>
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```
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The System Status Report is found in your WordPress admin under **WooCommerce > Status**.
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Please select “Get system report”, then “Copy for support”, and then paste it here.
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```
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</details>
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@ -1,25 +0,0 @@
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---
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name: "✨ New Enhancement"
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about: If you have an idea to improve an existing feature in core or need something
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for development (such as a new hook) please let us know or submit a Pull Request!
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title: ''
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labels: ''
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assignees: ''
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---
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<!-- Make sure to look through existing issues to see whether your idea is already being discussed. Feel free to contribute to any existing issues. -->
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<!-- Search tip: You can filter issues using our enhancement label https://github.com/woocommerce/woocommerce/issues?q=is%3Aissue+label%3Aenhancement -->
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**Is your feature request related to a problem? Please describe.**
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A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
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**Describe the solution you'd like**
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A clear and concise description of what you want to happen.
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**Describe alternatives you've considered**
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A clear and concise description of any alternative solutions or features you've considered.
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**Additional context**
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Add any other context or screenshots about the feature request here.
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---
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name: "\U0001F680 Feature request"
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about: "Suggest a new feature \U0001F389 We'll consider building it if it receives
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sufficient interest! \U0001F44D"
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title: ''
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labels: ''
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assignees: ''
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---
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<!-- Make sure to look through existing issues to see whether your idea is already being discussed. Feel free to contribute to any existing issues. -->
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<!-- Search tip: You can filter issues using our enhancement label https://github.com/woocommerce/woocommerce/issues?q=is%3Aissue+label%3Aenhancement -->
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**Is your feature request related to a problem? Please describe.**
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A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
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**Describe the solution you'd like**
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A clear and concise description of what you want to happen.
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**Describe alternatives you've considered**
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A clear and concise description of any alternative solutions or features you've considered.
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**Additional context**
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Add any other context or screenshots about the feature request here.
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@ -0,0 +1,14 @@
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blank_issues_enabled: true
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contact_links:
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- name: 🔒 Security issue
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url: https://hackerone.com/automattic/
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about: For security reasons, please report all security issues via HackerOne. If the issue is valid, a bug bounty will be paid out to you. Please disclose responsibly and not via GitHub (which allows for exploiting issues in the wild before the patch is released).
|
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- name: ❓ Support Question
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url: https://woocommerce.com/document/woocommerce-self-service-guide/
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about: If you have a question please see our docs or use our forums, helpdesk, or Slack community!
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- name: WooCommerce Admin
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url: https://github.com/woocommerce/woocommerce-admin
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about: Please report issues for WooCommerce Admin (such as Analytics and Onboarding) directly to it's repository.
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- name: WooCommerce Blocks
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url: https://github.com/woocommerce/woocommerce-gutenberg-products-block
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about: Please report issues for WooCommerce Blocks directly to it's repository.
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