From 23582076b2967788d5def9ea090549fa41f0037b Mon Sep 17 00:00:00 2001
From: Mike Jolley <mike.jolley@me.com>
Date: Tue, 8 May 2018 23:23:58 +0100
Subject: [PATCH] Update issue templates

---
 .github/ISSUE_TEMPLATE/Bug_report.md      | 34 +++++++++++++++++++++++
 .github/ISSUE_TEMPLATE/Custom.md          | 22 +++++++++++++++
 .github/ISSUE_TEMPLATE/Feature_request.md | 18 ++++++++++++
 3 files changed, 74 insertions(+)
 create mode 100644 .github/ISSUE_TEMPLATE/Bug_report.md
 create mode 100644 .github/ISSUE_TEMPLATE/Custom.md
 create mode 100644 .github/ISSUE_TEMPLATE/Feature_request.md

diff --git a/.github/ISSUE_TEMPLATE/Bug_report.md b/.github/ISSUE_TEMPLATE/Bug_report.md
new file mode 100644
index 00000000000..1caed3aa63c
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/Bug_report.md
@@ -0,0 +1,34 @@
+---
+name: "\U0001F41E Bug report"
+about: Report a bug if something isn't working as expected in the core WooCommerce
+  plugin.
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is. Please be as descriptive as possible; issues lacking detail, or for any other reason than to report a bug, may be closed without action.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Isolating the problem (mark completed items with an [x]):**
+- [ ] I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
+- [ ] This bug happens with a default WordPress theme active, or [Storefront](https://woocommerce.com/storefront/).
+- [ ] I can reproduce this bug consistently using the steps above.
+
+**WordPress Environment**
+<details>
+```
+Copy and paste the system status report from **WooCommerce > System Status** in WordPress admin.
+```
+</details>
diff --git a/.github/ISSUE_TEMPLATE/Custom.md b/.github/ISSUE_TEMPLATE/Custom.md
new file mode 100644
index 00000000000..33beabefdbe
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/Custom.md
@@ -0,0 +1,22 @@
+---
+name: "❓ Support Question"
+about: "If you have a question \U0001F4AC please see our docs or use our forums, helpdesk,
+  or Slack Community!"
+
+---
+
+We don't offer technical support on GitHub so we recommend using the following:
+
+**Reading our documentation**
+Usage docs can be found here: https://docs.woocommerce.com/
+
+If you have a problem, you may want to start with the self help guide here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/
+
+**Technical support for premium extensions or if you're a WooCommerce.com customer**
+ from a human being - submit a ticket via the helpdesk
+https://woocommerce.com/contact-us/ 
+
+**General usage and development questions**
+- WooCommerce Slack Community: https://woocommerce.com/community-slack/
+- WordPress.org Forums: https://wordpress.org/support/plugin/woocommerce
+- The WooCommerce Help and Share Facebook group
diff --git a/.github/ISSUE_TEMPLATE/Feature_request.md b/.github/ISSUE_TEMPLATE/Feature_request.md
new file mode 100644
index 00000000000..51e542384cd
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/Feature_request.md
@@ -0,0 +1,18 @@
+---
+name: "\U0001F680 Feature request"
+about: "Suggest a new feature \U0001F389 We'll consider building it if it receives
+  a bunch of interest and \U0001F44D votes!"
+
+---
+
+**Is your feature request related to a problem? Please describe.**
+A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+
+**Describe the solution you'd like**
+A clear and concise description of what you want to happen.
+
+**Describe alternatives you've considered**
+A clear and concise description of any alternative solutions or features you've considered.
+
+**Additional context**
+Add any other context or screenshots about the feature request here.