Reintroduce CES (https://github.com/woocommerce/woocommerce-admin/pull/8238)
* Reintroduce CES for the following actions * Add a product * Update product * Edit order * Add changelog * Add PR # to the changelog
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Moon
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@ -0,0 +1,4 @@
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Significance: minor
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Type: Update
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Reintroduce CES on product add, product update, and order update. #8238
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@ -29,6 +29,21 @@ class CustomerEffortScoreTracks {
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*/
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const SHOWN_FOR_ACTIONS_OPTION_NAME = 'woocommerce_ces_shown_for_actions';
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/**
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* Action name for product add/publish.
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*/
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const PRODUCT_ADD_PUBLISH_ACTION_NAME = 'product_add_publish';
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/**
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* Action name for product update.
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*/
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const PRODUCT_UPDATE_ACTION_NAME = 'product_update';
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/**
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* Action name for shop order update.
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*/
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const SHOP_ORDER_UPDATE_ACTION_NAME = 'shop_order_update';
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/**
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* Action name for settings change.
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*/
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@ -100,7 +115,20 @@ class CustomerEffortScoreTracks {
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add_action( 'woocommerce_attribute_added', array( $this, 'run_on_add_product_attributes' ), 10, 3 );
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add_action( 'load-edit.php', array( $this, 'run_on_load_edit_php' ), 10, 3 );
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add_action( 'product_page_product_importer', array( $this, 'run_on_product_import' ), 10, 3 );
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// Only hook up the transition_post_status action handler
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// if on the edit page.
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global $pagenow;
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if ( 'post.php' === $pagenow ) {
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add_action(
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'transition_post_status',
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array(
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$this,
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'run_on_transition_post_status',
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),
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10,
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3
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);
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}
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$this->onsubmit_label = __( 'Thank you for your feedback!', 'woocommerce-admin' );
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}
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@ -257,6 +285,122 @@ class CustomerEffortScoreTracks {
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);
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}
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/**
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* Hook into the post status lifecycle, to detect relevant user actions
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* that we want to survey about.
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*
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* @param string $new_status The new status.
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* @param string $old_status The old status.
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* @param Post $post The post.
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*/
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public function run_on_transition_post_status(
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$new_status,
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$old_status,
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$post
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) {
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if ( 'product' === $post->post_type ) {
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$this->maybe_enqueue_ces_survey_for_product( $new_status, $old_status );
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} elseif ( 'shop_order' === $post->post_type ) {
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$this->enqueue_ces_survey_for_edited_shop_order();
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}
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}
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/**
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* Maybe enqueue the CES survey, if product is being added or edited.
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*
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* @param string $new_status The new status.
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* @param string $old_status The old status.
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*/
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private function maybe_enqueue_ces_survey_for_product(
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$new_status,
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$old_status
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) {
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if ( 'publish' !== $new_status ) {
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return;
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}
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if ( 'publish' !== $old_status ) {
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$this->enqueue_ces_survey_for_new_product();
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} else {
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$this->enqueue_ces_survey_for_edited_product();
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}
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}
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/**
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* Enqueue the CES survey trigger for a new product.
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*/
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private function enqueue_ces_survey_for_new_product() {
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if ( $this->has_been_shown( self::PRODUCT_ADD_PUBLISH_ACTION_NAME ) ) {
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return;
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}
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$this->enqueue_to_ces_tracks(
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array(
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'action' => self::PRODUCT_ADD_PUBLISH_ACTION_NAME,
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'label' => __(
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'How easy was it to add a product?',
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'woocommerce-admin'
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),
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'onsubmit_label' => $this->onsubmit_label,
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'pagenow' => 'product',
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'adminpage' => 'post-php',
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'props' => array(
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'product_count' => $this->get_product_count(),
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),
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)
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);
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}
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/**
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* Enqueue the CES survey trigger for an existing product.
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*/
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private function enqueue_ces_survey_for_edited_product() {
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if ( $this->has_been_shown( self::PRODUCT_UPDATE_ACTION_NAME ) ) {
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return;
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}
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$this->enqueue_to_ces_tracks(
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array(
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'action' => self::PRODUCT_UPDATE_ACTION_NAME,
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'label' => __(
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'How easy was it to edit your product?',
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'woocommerce-admin'
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),
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'onsubmit_label' => $this->onsubmit_label,
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'pagenow' => 'product',
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'adminpage' => 'post-php',
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'props' => array(
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'product_count' => $this->get_product_count(),
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),
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)
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);
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}
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/**
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* Enqueue the CES survey trigger for an existing shop order.
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*/
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private function enqueue_ces_survey_for_edited_shop_order() {
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if ( $this->has_been_shown( self::SHOP_ORDER_UPDATE_ACTION_NAME ) ) {
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return;
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}
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$this->enqueue_to_ces_tracks(
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array(
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'action' => self::SHOP_ORDER_UPDATE_ACTION_NAME,
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'label' => __(
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'How easy was it to update an order?',
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'woocommerce-admin'
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),
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'onsubmit_label' => $this->onsubmit_label,
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'pagenow' => 'shop_order',
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'adminpage' => 'post-php',
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'props' => array(
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'order_count' => $this->get_shop_order_count(),
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),
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)
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);
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}
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/**
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* Maybe clear the CES tracks queue, executed on every page load. If the
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* clear option is set it clears the queue. In practice, this executes a
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