CES Test cases

Release-Testing-Instructions-WooCommerce-4.9.md

@@ -1,7 +1,74 @@
 WooCommerce 4.9 includes:
 
-- WooCommerce Admin Updates:
+## WooCommerce Admin Updates:
-  - TBD
+
+### Customer Effort Score
+
+In WooCommerce 4.9, we are introducing a new customer survey utility to gather feedback from users around various product features. The following set of test cases require that the site has opted in to tracking via `WooCommerce > Settings > Advanced > WooCommerce.com`
+
+![](https://cldup.com/v5rAdRYDGP-3000x3000.png)
+
+#### Add Product Survey Test, Usage Tracking Disabled
+
+1. With Usage Tracking **Disabled**
+2. Navigate to the Add Product Page
+3. Add some product details, and click _Publish_
+4. Verify that no dialog is shown after publish asking you to participate in a survey.
+
+#### Add Product Survey Test, Usage Tracking Enabled, feedback given
+
+1. Enable usage tracking.
+2. Navigate to the add product page, add a new product.
+3. Verify the following toast dialog is shown:
+
+![](https://i.imgur.com/wF5xizR.png)
+
+4. Click "Give Feedback", and select an emoji in the dialog and submit.
+5. Verify the following confirmation message is shown:
+
+![](https://i.imgur.com/FG9SknX.png)
+
+6. Add another new product, and verify the feedback prompt is **not** shown.
+
+#### Edit Product Survey Test, Usage Tracking Enabled, No feedback given
+
+1. Using one of the products created in a prior step, with usage tracking **enabled**
+2. Edit the product, anything like the description will be fine.
+3. Verify the following dialog is shown after saving the edit:
+
+![](https://i.imgur.com/0kjHZby.png)
+
+4. Click the [x] button on the dialog to not give feedback.
+5. Make another edit to the product, and click the _Update_ button.
+6. Verify the dialog asking for feedback is **not** shown.
+
+#### Edit Order Survey Test, Usage Tracking Enabled
+
+1. With usage tracking enabled, and at least one order available on the test site.
+2. Visit the order edit page, and update some aspect of the order like the Order Status, and click the _Update_ button.
+3. Verify the following dialog is shown:
+
+![](https://i.imgur.com/R46L9Go.png)
+
+#### Change Settings Survey Test, Usage Tracking Enabled
+
+1. With usage tracking enabled, visit the General Settings page `/wp-admin/admin.php?page=wc-settings`
+2. Change a setting, like the store address, and click _Save Changes_ at the bottom of the page.
+3. Verify the following dialog is shown on the subsequent page load:
+
+![](https://i.imgur.com/PkEhI8f.png)
+
+#### Add Analytics Filter, Usage Tracking Enabled
+
+1. Navigate to the Analytics Overview page `/wp-admin/admin.php?page=wc-admin&path=%2Fanalytics%2Foverview`
+2. Interact with the Date Range picker at the top of the page, and change the selected date range using a preset like "Quarter to Date":
+
+![](https://i.imgur.com/KjPT0B0.png)
+
+3. After the new date range is loaded, verify the following dialog is shown:
+
+![](https://i.imgur.com/P60UHEM.png)
+
 - WooCommerce Product Blocks Updates:
   - TBD
 - WooCommerce Core Updates: