adopt-a-hydrant/app/views/thing_mailer/reminder_email.text.erb

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Hello <%= @thing.user.name.split.first %>,
Did you remember to shovel <%= ['out', @thing.name, 'the'].compact.join(' ') %> fire hydrant you adopted at <%= @thing.street_address %>? If not, please shovel your hydrant as soon as possible!
If you've already shoveled, thank you for serving your city!
Boston Fire Department