> Any kiosk with a secondary sticker with an **R** at the end of the serial number means they were re-manufactured. Most of the time, they will have a primary sticker stating the original manufacture date for the kiosk itself above it. They would usually contain a slip of what was done to get the kiosk back out in the market, but most have been removed from the kiosks or have fallen off.
The paint officially used by Redbox to refurbish kiosks is "B66R11038 DTM Acrylic Gloss Color Safety Red" which can generally be found most places that stock paint. It's recommended to remove any rust via sanding and paint over it with "B66A50 DTM Bonding Primer" before using the red paint.
The carousel consists of a central solid steel rod with 8 plastic platters (decks), each deck consists of 6 quadrants (the area between posts) where each quadrant holds 15 disks, for a total of 90 disks per deck. A VMZ equipped kiosk can store a total of 720 disks (but usually only contains around 600 to keep the VMZ empty and to reserve space for returns).
The picker (or Y-axis) consists of a vertically mounted metal extrusion, with a rail mounted in the center. At the top and bottom of the section are ball bearing belt rollers, that allow the belt to rotate, but stay fixed in place horizontally. This belt is then looped through the frame of the picker.
The barcode scanner is mounted to the inside of the picker carriage's frame, facing outwards to the disk. It is connected to the internal PC via USB, and is used to determine the disk that is being returned or rented.
To access the admin interface connect to the modem, head to 192.168.0.1 and when prompted for your password use the default password on the back of the modem. You may need to do a factory reset by pushing in the recessed reset button on the ethernet-port-side of the modem to deprovision the modem and make it accessible with the default credentials.
If you're having issues getting into the unit after a factory reset, try removing the SIM during the reset process. You can put the SIM back in once it's unprovisioned.
Some, if not all lightboxes contains a **FOOTMARKS SmartConnect Beacon FM004-E2**, which would report back to Redbox with how many passed by and how many stayed at the kiosks. These had two known functionalities:
1. Send offers to the Redbox App on your phone with promo codes.
2. Determine if more Redbox Kiosks should be installed in the nearby area or the Retail Store itself, but most retailers would request a secondary unit if their location is high traffic.
Some kiosks contain 2 sheets of paper below the touch screen. First page contains the date refurbished and serial number of the kiosk, which would be the remanufactured Serial Number.
### Required Operations
> This operation would take about 3 hours and 24 minutes to complete
{.is-info}
- Clean & Paint touchup
- Time: 30 minutes
- Check/replace lever feet
- Time: 5 minutes
- Install New Power Cord
- Time: 15 minutes
- Apply Loctite 420 to 7th Deck Screws
- Time: 3 minutes
- Replace Touchscreen Power Supply
- Time: 5 minutes
- Install Speakers
- Time: 5 minutes
- Reman vend door assy
- Time: 15 minutes
- Adjust Vend Door Clutch
- Time: 5 minutes
- Install Track Bands
- Time: 10 minutes
- Replace Gripper finger insert
- Time: 1 minute 30 seconds
- Install Antenna grommet
- Time: 5 minutes
- Replace Heater
- Time: 10 minutes
- Inspect for loose hardware
- Time: 3 minutes
- Replace Credit card reader
- Time: 8 minutes
- Adjust slot data and perform calibration
- Time: 40 minutes
- Perform Burnin Test
- Time: 6 minutes 30 seconds
- Provide new Antenna
- Time: 7 minutes
- Packaging, labels, decals
- Time: 30 minutes
### As Needed Operations
> This operation is done on an as needed basis. Not all operations are done as they are not required. Time depended on what was needed, so time varies.
{.is-warning}
- Replace computer
- Time: 12 minutes
- Replace UPS
- Time: 13 minutes
- Replace Camera
- Time: 5 minutes
- Replace Air Conditioner (required if kiosk has AC)
- Time: 25 minutes
- Replace Air Exchange Filters
- Time: 5 minutes
- Air exchanger controller
- Time: 15 minutes
- Replace Drum Assembly
- Time: 3 hours
- Replace Encoder (required if Replacing Drum)
- Time: 15 minutes
- Bolt QLM Door Shut
- Time: 30 minutes
- QLM remove and install 8th Deck (8th deck, door sensors tote)
- Time: 25 minutes
- Replace Picker Harness
- Time: 45 minutes
- Replace Picker Assembly
- Time: 45 minutes
- Replace Main Cable Harness
- Time: 1 hour 15 minutes
- Replace X motor and motor pulley
- Time: 25 minutes
- Replace Y motor, top sprocket, bottom sprocket, bearing
- Time: 15 minutes
- Replace double decker Arcus
- Time: 10 minutes
- Replace Aux Board
- Time: 15 minutes
- Replace Picker Board
- Time: 15 minutes
- Replace Serial Board
- Time: 10 minutes
- Replace Vend door Board
- Time: 5 minutes
- Replace Sensor Board Camera side
- Time: 10 minutesz
- Replace Sensor Board Non Camera side
- Time: 5 minutes
- Replace picker motors older than 4 years. Replace older than 6 years if kiosk has been installed for less than 6 months. long shaft, short shaft, pulleys
- Time: 45 minutes
- Replace vend door motor older than 4 years. Replace older than 6 years if kiosk has been installed for less than 6 months.
- Time: 5 minutes
- Replace gripper fingers left gripper, right gripper, bushing
It was designed that if there was a line of people waiting to rent movies or games at a Redbox, and you only had to return a rental, you would go to the right side of the machine, press the green lit-up button, insert your return, and the small LCD display would tell you if your return was successful. These photos are from the Walmart in Antioch, IL kiosk from Google Maps. The machine has been removed and probably scrapped. These photos were uploaded to Google Maps by a visitor of the kiosk in January 2018, so it shows an old card reader and old UI.
