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docs: update manual/quirks
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title: Known Quirks / Bugs
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title: Known Quirks / Bugs
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description:
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description:
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published: true
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published: true
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date: 2024-10-24T13:00:11.917Z
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date: 2024-10-24T13:02:37.459Z
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tags:
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tags:
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editor: ckeditor
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editor: ckeditor
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dateCreated: 2024-10-21T14:16:42.966Z
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dateCreated: 2024-10-21T14:16:42.966Z
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@ -16,6 +16,6 @@ dateCreated: 2024-10-21T14:16:42.966Z
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<h1>Titles Missing In Redbox Engine</h1>
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<h1>Titles Missing In Redbox Engine</h1>
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<p>Kiosks have been reported to have issues where the titles in the engine disappear. The cause for this is still TBD. However following the steps below should fix the unit to working order.</p>
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<p>Kiosks have been reported to have issues where the titles in the engine disappear. The cause for this is still TBD. However following the steps below should fix the unit to working order.</p>
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<ol>
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<ol>
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<li>Locate the profile.data file modified date this should be in C:\program files\reds\kioskengine\data\profile.data</li>
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<li>Locate the profile.data files modified date. This file will be located in <code><strong>C:\Program Files\REDS\KioskEngine\Data\profile.data</strong></code></li>
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<li>Set the time and date of the machine to a date shortly after the modified date on the profile.data (Ex if the modified data is 7/23/24 set the date to mid September 09/25/24)</li>
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<li>Set the time and date of the machine to a date shortly after the modified date on the profile.data (Ex if the modified data is 7/23/24 set the date to mid September 09/25/24)</li>
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</ol>
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</ol>
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