diff --git a/manual/troubleshooting.html b/manual/troubleshooting.html index 2d4e162..6a500c2 100644 --- a/manual/troubleshooting.html +++ b/manual/troubleshooting.html @@ -2,13 +2,13 @@ title: Troubleshooting / Error Codes description: published: true -date: 2024-10-23T21:23:12.434Z +date: 2024-10-31T16:24:32.684Z tags: editor: ckeditor dateCreated: 2024-10-21T14:16:14.709Z --> -
The basic error screens on a Redbox have different color backgrounds, indicating the problem at a basic level. Credits to @mordanthanus in the Discord for posting this info.
These error codes show on screen in maintenance mode. Credits to @mordanthanus in the Discord for posting this info.
= 0073CDRR =
- MS will always dispatch these due to an EMV error.
@@ -75,5 +75,9 @@ dateCreated: 2024-10-21T14:16:14.709Z- Indication that the EMV has failed or been tampered with. Plan on bringing on with you. Alert Irruptions are not field repairable.
= CCF
- Camera Capture Failure.
-+
Redbox kiosk computers are configured to automatically power on when connected to a power source (autoboot). However, if the BIOS is reset—whether from a manual reset or due to a CMOS battery failure—this autoboot setting will revert to its default state and become disabled. After this, the computer will require a manual power-on each time until the autoboot setting is re-enabled in the BIOS.
+On Premio computers, the power button is discreet and may not be immediately visible. It is located on the back of the unit, near the I/O panel. Look for a small button close to the I/O LEDs (typically used to indicate network or drive activity). Pressing this button will power on the computer, allowing access to the BIOS to re-enable the autoboot setting if needed.
+Note: Once the autoboot on power setting is re-enabled in the BIOS, the computer should resume automatic boot-up on power connection, as originally configured.