Compare commits

..

1 Commits

Author SHA1 Message Date
Steve Dogiakos 0ec3bcc0c0
Merge 2524063031 into 61f345fd2a 2024-10-23 17:09:40 -04:00
21 changed files with 23 additions and 170 deletions

Binary file not shown.

Before

Width:  |  Height:  |  Size: 3.2 MiB

View File

@ -2,15 +2,14 @@
title: Terminology Glossary title: Terminology Glossary
description: description:
published: true published: true
date: 2024-10-24T01:49:45.020Z date: 2024-10-23T10:13:21.189Z
tags: tags:
editor: markdown editor: markdown
dateCreated: 2024-10-21T10:57:55.491Z dateCreated: 2024-10-21T10:57:55.491Z
--- ---
# VMZ # VMZ
Vertical Merchandise Zone. On most units, the rotating carousel will have two posts of a noticable color (often yellow) to signify this zone. Intended for loading new discs into the unit. The VMZ was added in place of the QLM (Quick Load Module) in kiosks with an additional (8th) deck for merchandising and added a small shallow plastic bin at the bottom of the kiosk to collect disks. Vertical Merchandise Zone. On most units, the rotating carousel will have two posts of a noticable color (often yellow) to signify this zone. Intended for loading new discs into the unit.
# HAL # HAL
Hardware Abstraction Layer. In essence, a system used to interact with all of the physical hardware in the kiosk. Runs motors to turn carousel, run the picker up and down, and interfaces with all sensors inside each assembly. Also can control ventilation / air conditioning systems in some kiosks. Hardware Abstraction Layer. In essence, a system used to interact with all of the physical hardware in the kiosk. Runs motors to turn carousel, run the picker up and down, and interfaces with all sensors inside each assembly. Also can control ventilation / air conditioning systems in some kiosks.
@ -19,7 +18,7 @@ Hardware Abstraction Layer. In essence, a system used to interact with all of th
Kiosk Function Check Kiosk Function Check
# QLM # QLM
Quick Load Module. A red door located on bottom of the unit used to load/unload disks. This was later replaced with the VMZ. Unsure what this acronym means, but it appears to refer to the original method of loading/unloading Redbox kiosks back when the company was young. A door near the floor of the unit was used to load/unload discs from the unit.
# Thins # Thins
Discs that are scheduled to be removed from the kiosk. Think of it in terms of "thinning the herd" Discs that are scheduled to be removed from the kiosk. Think of it in terms of "thinning the herd"

Binary file not shown.

Before

Width:  |  Height:  |  Size: 3.5 MiB

View File

@ -2,7 +2,7 @@
title: Hardware Overview title: Hardware Overview
description: description:
published: true published: true
date: 2024-11-09T05:01:15.175Z date: 2024-10-23T16:31:25.944Z
tags: tags:
editor: markdown editor: markdown
dateCreated: 2024-10-21T03:34:51.578Z dateCreated: 2024-10-21T03:34:51.578Z
@ -31,16 +31,6 @@ This page is extremely WIP. If you have a kiosk or know of additional hardware v
- Known to cause fires, should be removed before use - Known to cause fires, should be removed before use
- Stego CR027 Heater - Stego CR027 Heater
- Plenty reliable according to employees - Plenty reliable according to employees
## Outdoor (17" Screen)
- Model: DVD-OT
- Part Number: Outdoor_Kiosk17
- Heating/Cooling unit
- IceQube IQ2200VS and control panel
- Known to cause fires, should be removed before use
- Stego CR027 Heater
# Paint
The paint officially used by Redbox to refurbish kiosks is "B66R11038 DTM Acrylic Gloss Color Safety Red" which can generally be found most places that stock paint. It's recommended to remove any rust via sanding and paint over it with "B66A50 DTM Bonding Primer" before using the red paint.
# Computers # Computers
@ -67,9 +57,8 @@ The paint officially used by Redbox to refurbish kiosks is "B66R11038 DTM Acryli
- Intel Pentium E5400 - Intel Pentium E5400
- 2GB DDR3 - 2GB DDR3
- 250GB HDD - 250GB HDD
## Premio ## Premio
- M2H6V1 - M2H6V1
- PN: RDBX01186-01 Rev B - PN: RDBX01186-01 Rev B
- MoBo: MSI H61M-P32/W8 - MoBo: MSI H61M-P32/W8
@ -78,22 +67,13 @@ The paint officially used by Redbox to refurbish kiosks is "B66R11038 DTM Acryli
- Intel i3 3220 @ 3.30GHz - Intel i3 3220 @ 3.30GHz
- Windows 7 Embedded SP1 - Windows 7 Embedded SP1
- BIOS Version: E7788IZ1 V10.25B8 - BIOS Version: E7788IZ1 V10.25B8
- M2H11OV1
- PN: 259474-03 Rev C
- MoBo: MSI H110M-PRO-VHL
- 500GB WD500LPLX
- 4GB RAM
- Intel i3 6100 @ 3.70GHz
- unknown BIOS
- 1x HDMI & 2x USB 3 ports
Both units have a power button located above on the I/O panel, it's a black discreet button.
# Components # Components
## Touch Screen ## Touch Screen
- Kristel Displays (from outdoor kiosk) 15" - Kristel Displays (from outdoor kiosk) 15"
- Product # 259420 - Product # 259420
- Model LCD15-042A - Model LCD15-042A
- LCD Panel Model: Sharp LQ150X1LG91 - LCD Panel Model: UNKNOWN
- Max Resolution: UNKNOWN - Max Resolution: UNKNOWN
- Kristel Displays (from Walmart kiosk) 15" Outdoor TS - Kristel Displays (from Walmart kiosk) 15" Outdoor TS
- Product # RDBX00923 - Product # RDBX00923
@ -105,34 +85,15 @@ Both units have a power button located above on the I/O panel, it's a black disc
- Model LCD15-026D - Model LCD15-026D
- LCD Panel Model: UNKNOWN - LCD Panel Model: UNKNOWN
- Max Resolution: 1024x768 @ 75Hz - Max Resolution: 1024x768 @ 75Hz
## Carousel ## Carousel
- Vexta 5-Phase Driver - Vekta PK Series Steppers
- Product # RKD514H-A-A11 / RKD514H-A-A6 - Arcus Proteu USB Stepper Controller
- Model RKD514L-A / RKD514H-A
- Sticker # 091200M8ZX / 091200M8ZW
![vexta-5-phase-driver.jpg](/hardware/vexta-5-phase-driver.jpg)
- Vexta PK Series Steppers
![vexta-PK564AW-A94-label.jpg](/hardware/vexta-PK564AW-A94-label.jpg)
![vexta-pl596aw1-ai7-stepping-motor-horizontal.jpg](/hardware/vexta-pl596aw1-ai7-stepping-motor-horizontal.jpg)
- Arcus Proteus USB Stepper Controller
## Credit Card Reader ## Credit Card Reader
- Ingenico iUC285 - Ingenico iUC285
![ingenico_iuc285.png](/ingenico_iuc285.png) ![ingenico_iuc285.png](/ingenico_iuc285.png)
## Modems ## Modems
- Cradlepoint IBR650LPE Netcloud - Cradlepoint IBR650LPE Netcloud
![img_1393.jpg](/img_1393.jpg)
![img_1394.jpg](/img_1394.jpg)
- Creadlepoint IBR200 - Creadlepoint IBR200
To access the admin interface connect to the modem, head to 192.168.0.1 and when prompted for your password use the default password on the back of the modem. You may need to do a factory reset by pushing in the recessed reset button on the ethernet-port-side of the modem to deprovision the modem and make it accessible with the default credentials.
If you're having issues getting into the unit after a factory reset, try removing the SIM during the reset process. You can put the SIM back in once it's unprovisioned.
## Power Distribution Unit ## Power Distribution Unit
- APC Line-R 1200VA Automatic Voltage Regulator - APC Line-R 1200VA Automatic Voltage Regulator
@ -145,15 +106,8 @@ If you're having issues getting into the unit after a factory reset, try removin
![dan_leiwe_board_motor_position.jpg](/hardware/dan_leiwe_board_motor_position.jpg) ![dan_leiwe_board_motor_position.jpg](/hardware/dan_leiwe_board_motor_position.jpg)
- AUX I/O Controller - AUX I/O Controller
- PCB #DVD-25-000-04 7/25/06 - PCB #DVD-25-000-04 7/25/06
![aux-io-controller-board.jpg](/hardware/aux-io-controller-board.jpg) ![aux-io-controller-board.jpg](/hardware/aux-io-controller-board.jpg)
- Arcus Proteus XES (Carousel/Gripper Z-Axis)
- Serial #202-SOL-112211-0987
- PCB "PROTEUS USB2EX Rev. D6"
![proteus2ex-board-rev-d6-bare.jpg](/hardware/proteus2ex-board-rev-d6-bare.jpg)
## Lock ## Lock
![Locked Lock from within a kiosk](/locked_lock.jpg "Locked lock from within a kiosk") ![Locked Lock from within a kiosk](/locked_lock.jpg "Locked lock from within a kiosk")

View File

@ -2,7 +2,7 @@
title: Kiosk Removal Tips title: Kiosk Removal Tips
description: description:
published: true published: true
date: 2024-10-24T02:10:04.803Z date: 2024-10-22T04:11:25.496Z
tags: tags:
editor: ckeditor editor: ckeditor
dateCreated: 2024-10-21T11:40:57.586Z dateCreated: 2024-10-21T11:40:57.586Z
@ -51,4 +51,4 @@ dateCreated: 2024-10-21T11:40:57.586Z
<p>Do not attempt to remove the discs at the store the kiosk is hosted at - this is likely to disrupt the store's customers or employees and could create a problem. Once you're</p> <p>Do not attempt to remove the discs at the store the kiosk is hosted at - this is likely to disrupt the store's customers or employees and could create a problem. Once you're</p>
<h1>Air Conditioner Removal</h1> <h1>Air Conditioner Removal</h1>
<p>Do not attempt to remove the A/C Unit at the store the kiosk is hosted at.</p> <p>Do not attempt to remove the A/C Unit at the store the kiosk is hosted at.</p>
<p>todo: info (will be added on/before 10/25/2024)</p> <p>todo: info (will be added 10/23/2024 at approx 2:00 PM EST)</p>

View File

@ -2,7 +2,7 @@
title: Replacement Parts title: Replacement Parts
description: description:
published: true published: true
date: 2024-10-27T23:44:52.915Z date: 2024-10-23T12:35:41.882Z
tags: tags:
editor: ckeditor editor: ckeditor
dateCreated: 2024-10-21T13:42:15.243Z dateCreated: 2024-10-21T13:42:15.243Z
@ -22,15 +22,5 @@ dateCreated: 2024-10-21T13:42:15.243Z
<h2>Picker Belts</h2> <h2>Picker Belts</h2>
<p>Per measurements, the belt is 0.177" in diameter and 16.5" in circumference</p> <p>Per measurements, the belt is 0.177" in diameter and 16.5" in circumference</p>
<p>Replacement Options:</p> <p>Replacement Options:</p>
<p>(Confirmed) <a href="https://www.mcmaster.com/catalog/130/1329/3044K605">McMaster-Carr 3044k605</a>:&nbsp;</p> <p>(Unconfirmed) <a href="https://www.mcmaster.com/catalog/130/1329/3044K605">McMaster-Carr 3044k605</a>:&nbsp;</p>
<p>Note: this isn't an EXACT replacement for the Redbox ones but appears to work.&nbsp;</p>
<p>Differences Observed:&nbsp;</p>
<ul>
<li>Harder material</li>
<li>Bigger cross sectional diameter</li>
<li>Clear&nbsp;</li>
</ul>
<figure class="image image_resized" style="width:24.72%;"><img src="/picker replacement belt.jpg">
<figcaption>Replacement Round Belts Installed</figcaption>
</figure>
<figure class="image image_resized" style="width:26.14%;"><img src="/disc picker.jpg"></figure> <figure class="image image_resized" style="width:26.14%;"><img src="/disc picker.jpg"></figure>

Binary file not shown.

Before

Width:  |  Height:  |  Size: 3.2 MiB

Binary file not shown.

Before

Width:  |  Height:  |  Size: 2.1 MiB

Binary file not shown.

Before

Width:  |  Height:  |  Size: 1.1 MiB

View File

@ -2,14 +2,14 @@
title: Welcome to redbox.wiki title: Welcome to redbox.wiki
description: description:
published: true published: true
date: 2024-10-27T14:19:34.230Z date: 2024-10-21T13:40:49.418Z
tags: tags:
editor: ckeditor editor: ckeditor
dateCreated: 2024-10-17T11:56:34.169Z dateCreated: 2024-10-17T11:56:34.169Z
--> -->
<h1>Hello Tinkerers and Preservationists!&nbsp;</h1> <h1>Hello Tinkerers and Preservationists!&nbsp;</h1>
<p>Welcome to redbox.wiki! This is a safe place to store knowledge about Redbox kiosks and the various odd details you may encounter.</p> <p>Welcome to redbox.wikii! This is a safe place to store knowledge about Redbox kiosks and the various odd details you may encounter.</p>
<p>This wiki is synced with a <a href="https://github.com/unRedbox/Wiki">GitHub repo</a> to ensure the information will always be available, even if this website goes down.</p> <p>This wiki is synced with a <a href="https://github.com/unRedbox/Wiki">GitHub repo</a> to ensure the information will always be available, even if this website goes down.</p>
<h1>Contributing</h1> <h1>Contributing</h1>
<p>Check out our <a href="/contributing">Before You Contribute</a> page before you do anything. Otherwise, you can login with a Discord account that's joined the <a href="https://discord.gg/U2khe336MK">Redbox Tinkering Discord</a> to edit.</p> <p>Check out our <a href="/contributing">Before You Contribute</a> page before you do anything. Otherwise, you can login with a Discord account that's joined the <a href="https://discord.gg/U2khe336MK">Redbox Tinkering Discord</a> to edit.</p>

Binary file not shown.

Before

Width:  |  Height:  |  Size: 1.9 MiB

Binary file not shown.

Before

Width:  |  Height:  |  Size: 2.6 MiB

View File

@ -1,13 +0,0 @@
<!--
title: Kiosk Locater
description: A map and form of current and former kiosks.
published: true
date: 2024-10-28T23:04:15.772Z
tags: tools
editor: code
dateCreated: 2024-10-28T23:02:21.053Z
-->
<h1>Kiosk Locator</h1>
<p>If you know the disposition of a kiosk, please enter the info in <a href="https://airtable.com/appY6Pb4rOr2cgo1c/pagfXK9FMUSHO36G5/form">the form<a/>.</p>
<a href="https://www.google.com/maps/d/embed?mid=1ZnfCd-YsYZHr5B_jKEfs5MmTgar7ntc&ehbc=2E312">The map</a>

View File

@ -2,7 +2,7 @@
title: Kiosk Engine title: Kiosk Engine
description: description:
published: true published: true
date: 2024-10-28T02:00:58.531Z date: 2024-10-21T17:14:46.345Z
tags: tags:
editor: ckeditor editor: ckeditor
dateCreated: 2024-10-21T11:42:08.286Z dateCreated: 2024-10-21T11:42:08.286Z
@ -25,6 +25,8 @@ dateCreated: 2024-10-21T11:42:08.286Z
<p>From anywhere (assuming the application is responding and kiosk is initialized), you can use the key combo <code>CTRL + ALT + ENTER</code> to access a Redbox Control Panel Login panel. Kiosks in OfflineMode allow use of any credentials to login.&nbsp;</p> <p>From anywhere (assuming the application is responding and kiosk is initialized), you can use the key combo <code>CTRL + ALT + ENTER</code> to access a Redbox Control Panel Login panel. Kiosks in OfflineMode allow use of any credentials to login.&nbsp;</p>
<p>If login succeeds, you will be sent to the <a href="/kioskengine/redbox-desktop">Redbox Desktop</a>.</p> <p>If login succeeds, you will be sent to the <a href="/kioskengine/redbox-desktop">Redbox Desktop</a>.</p>
<h2>“Select Resource Bundle” Menu via Keyboard</h2> <h2>“Select Resource Bundle” Menu via Keyboard</h2>
<p>There is a way to open a menu that allows selecting “Resource Bundles” without the use of a discrete chain of keyboard combinations or UI interactions. You can access this menu by pressing the <code>`</code> key on a keyboard.</p> <p>There is a way to open a menu that allows selecting “Resource Bundles” without the use of a discrete chain of keyboard combinations or UI interactions. The way to open this is unknown as of now, though it should be easy to figure out.</p>
<figure class="image image_resized" style="width:48.03%;"><img src="/kioskengine/select-resource-bundle.png"></figure> <figure class="image image_resized" style="width:35.78%;"><img src="/kioskengine/sel-resource-bundle.png">
<figcaption>Example of the menu - only screenshot available</figcaption>
</figure>
<p>&nbsp;</p> <p>&nbsp;</p>

Binary file not shown.

After

Width:  |  Height:  |  Size: 2.5 MiB

Binary file not shown.

Before

Width:  |  Height:  |  Size: 513 KiB

View File

@ -2,7 +2,7 @@
title: Known Quirks / Bugs title: Known Quirks / Bugs
description: description:
published: true published: true
date: 2024-10-24T13:02:37.459Z date: 2024-10-21T17:41:41.155Z
tags: tags:
editor: ckeditor editor: ckeditor
dateCreated: 2024-10-21T14:16:42.966Z dateCreated: 2024-10-21T14:16:42.966Z
@ -12,10 +12,3 @@ dateCreated: 2024-10-21T14:16:42.966Z
<p>Some kiosks come configured with their GPU drivers disabled. This results in the user interface being exceptionally slow and choppy. Animations will stutter and tear, and overall it looks quite bad.</p> <p>Some kiosks come configured with their GPU drivers disabled. This results in the user interface being exceptionally slow and choppy. Animations will stutter and tear, and overall it looks quite bad.</p>
<p>You can attempt to fix this by simply turning on the GPU drivers in Device Manager, accessible via <a href="/kioskengine/redbox-desktop">Redbox Desktop</a>. Techs have noted that this may not work and the device will simply not boot until you enter safe mode, though this doesn't appear to strictly be the case.</p> <p>You can attempt to fix this by simply turning on the GPU drivers in Device Manager, accessible via <a href="/kioskengine/redbox-desktop">Redbox Desktop</a>. Techs have noted that this may not work and the device will simply not boot until you enter safe mode, though this doesn't appear to strictly be the case.</p>
<p>One potential route is using a DisplayPort to DVI cable or adapter and re-running the cable through the harness to the door if your VGA cable doesn't work. <strong>Note that Windows will take forever to boot the first time you do this</strong>, so give it 10-20 minutes before you give up and reset everything. It will seem like it's frozen, but it's not. If your disk activity light is out and the keyboard isn't responding, something may have went wrong.</p> <p>One potential route is using a DisplayPort to DVI cable or adapter and re-running the cable through the harness to the door if your VGA cable doesn't work. <strong>Note that Windows will take forever to boot the first time you do this</strong>, so give it 10-20 minutes before you give up and reset everything. It will seem like it's frozen, but it's not. If your disk activity light is out and the keyboard isn't responding, something may have went wrong.</p>
<p>&nbsp;</p>
<h1>Titles Missing In Redbox Engine</h1>
<p>Kiosks have been reported to have issues where the titles in the engine disappear. The cause for this is still TBD. However following the steps below should fix the unit to working order.</p>
<ol>
<li>Locate the profile.data files modified date. This file will be located in <code><strong>C:\Program Files\REDS\KioskEngine\Data\profile.data</strong></code></li>
<li>Set the time and date of the machine to a date shortly after the modified date on the profile.data (Ex if the modified data is 7/23/24 set the date to mid September 09/25/24)</li>
</ol>

View File

@ -2,82 +2,10 @@
title: Troubleshooting / Error Codes title: Troubleshooting / Error Codes
description: description:
published: true published: true
date: 2024-10-31T16:24:32.684Z date: 2024-10-21T14:16:14.709Z
tags: tags:
editor: ckeditor editor: ckeditor
dateCreated: 2024-10-21T14:16:14.709Z dateCreated: 2024-10-21T14:16:14.709Z
--> -->
<h2>Kiosk Error Screens</h2> <p>todo</p>
<p>The basic error screens on a Redbox have different color backgrounds, indicating the problem at a basic level. Credits to @mordanthanus in the Discord for posting this info.</p>
<ul>
<li><u>Black with white text</u> Kiosk is booting or updating. Black screens automatically clear themselves when completed, usually 5-15 minutes. Watchdog must be turned on in RBD. ·</li>
<li><u>Orange with white text</u> Kiosk is conducting a partial or full maintenance sync and will reboot to customer screen when complete. ·</li>
<li><u>Green with white text</u> The kiosk engine reports a database access error and places kiosk into maintenance mode. SOFTFILE<i>0x errors. ·&nbsp;</i></li>
<li><i><u>Red with white text</u></i> Machine error alert. Generally requires human intervention but may fix itself during an overnight reboot.</li>
</ul>
<p>Below are pictures of the error screens. Credits to @.jandajanda for these pics also posted in the Discord</p>
<figure class="image image_resized" style="width:26.41%;"><img src="/red-error.jpg"></figure>
<figure class="image image_resized" style="width:28.21%;"><img src="/orange-error.jpg"></figure>
<figure class="image image_resized" style="width:22.69%;"><img src="/green-error.jpg"></figure>
<figure class="image image_resized" style="width:32.4%;"><img src="/black-error.jpg"></figure>
<h2>Kiosk Error Codes</h2>
<p>These error codes show on screen in maintenance mode. Credits to @mordanthanus in the Discord for posting this info.</p>
<p><code><strong>= 0073CDRR =</strong></code></p>
<p>- MS will always dispatch these due to an EMV error.</p>
<p><code><strong>= 0099CDRR =</strong></code></p>
<p>- Indication that the EMV has failed or been tampered with. Plan on bringing on with you. Alert Irruptions are not field repairable.</p>
<p><code><strong>= 0072CDRR =</strong></code></p>
<p>- EMV disconnected. If a remote reboot doesnt fix it, a visit is needed.</p>
<p><code><strong>= 0096KRNL =</strong></code></p>
<p>- Kiosk Engine has put up the maintenance view directly</p>
<p><code><strong>= 005PMXA =</strong></code></p>
<p>- Put away max attempts exceeded</p>
<p><code><strong>= 0128VNDR =</strong></code></p>
<p>- Vend door error</p>
<p><code><strong>= INITSYNC =</strong></code></p>
<p>- Initial Sync is currently running</p>
<p><code><strong>= 001ISTG =</strong></code></p>
<p>- ItemStuckInGripper returned by HAL during vend or return</p>
<p><code><strong>= 002OBDT =</strong></code></p>
<p>- ObstructionDetected returned by HAL during vend or return</p>
<p><code><strong>= 003CCFA =</strong></code></p>
<p>- CameraCaptureFailure returned by HAL during vend or return</p>
<p><code><strong>= 004MACH =</strong></code></p>
<p>- MachineError returned by HAL during vend</p>
<p><code><strong>= 006MVFA =</strong></code></p>
<p>- MoveFailure returned by HAL during vend</p>
<p><code><strong>= 0032RSVB =</strong></code></p>
<p>- Reservation pickup could not find the reserved barcodes in stock</p>
<p><code><strong>= RPCSSM =</strong></code></p>
<p>- Session closed to show maintenance during a return</p>
<p><code><strong>= 0048PPBE =</strong></code></p>
<p>- Preposition Picker Basket Empty during checkout</p>
<p><code><strong>= 0064SCBE =</strong></code></p>
<p>- Shopping Cart Basket Empty during vend</p>
<p><code><strong>= HALSVCNR =</strong></code></p>
<p>- HAL Services are not running.</p>
<p><code><strong>= HALSTS-043 =</strong></code></p>
<p>- One of the following conditions are read:&nbsp;</p>
<p>1) Vend Door Open&nbsp;</p>
<p>2) Gripper Obstructed (Fingers not retracted, Track not Closed, Sensors 1 or 6 on)&nbsp;</p>
<p>3) Motion Controller Communication error (unable to communicate to Arcus/Proteus)&nbsp;</p>
<p>4) Door sensors arent properly closed, or someone opened the kiosk while picker or drum were moving.</p>
<p><code><strong>= SOFTFILE_01 =</strong></code></p>
<p>- The kiosk engine reports a database access error and places kiosk into maintenance mode.* Try restarting the kiosk engine, if error persists, send to Level 2 for possible software support escalation.</p>
<p><code><strong>= SOFTFILE_02 =</strong></code></p>
<p>- The kiosk engine reports a database access error and places kiosk into maintenance mode.* SOFTFILE_02 errors should be sent directly to Software support by Level 1</p>
<p><code><strong>= SOFTFILE_03 =</strong></code></p>
<p>- The kiosk engine reports a database access error and places kiosk into maintenance mode. Send to level 2 for possible software support escalation.</p>
<p><code><strong>= 0073CDRR =</strong></code></p>
<p>- MS will always dispatch these due to an EMV error.</p>
<p><code><strong>= 0099CDRR =</strong></code></p>
<p>- Indication that the EMV has failed or been tampered with. Plan on bringing on with you. Alert Irruptions are not field repairable.</p>
<p><code><strong>= CCF&nbsp;</strong></code></p>
<p>- Camera Capture Failure.</p>
<h2>Powering On a Redbox Kiosk Computer After a BIOS Reset</h2>
<p>Redbox kiosk computers are configured to automatically power on when connected to a power source (autoboot). However, if the BIOS is reset—whether from a manual reset or due to a CMOS battery failure—this autoboot setting will revert to its default state and become disabled. After this, the computer will require a manual power-on each time until the autoboot setting is re-enabled in the BIOS.</p>
<h4>Locating the Power Button on Premio Computers</h4>
<p>On Premio computers, the power button is discreet and may not be immediately visible. It is located on the back of the unit, near the I/O panel. Look for a small button close to the I/O LEDs (typically used to indicate network or drive activity). Pressing this button will power on the computer, allowing access to the BIOS to re-enable the autoboot setting if needed.</p>
<p>Note: Once the autoboot on power setting is re-enabled in the BIOS, the computer should resume automatic boot-up on power connection, as originally configured.</p>
<p>&nbsp;</p>

Binary file not shown.

Before

Width:  |  Height:  |  Size: 3.4 MiB

Binary file not shown.

Before

Width:  |  Height:  |  Size: 2.0 MiB

Binary file not shown.

Before

Width:  |  Height:  |  Size: 3.3 MiB