Default to docs and forums (#46520)
* Update triage-replies.yml we want to default towards docs and forums * Update 1-bug-report.yml
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@ -13,7 +13,6 @@ body:
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While our goal is to address all the issues reported in this repository, GitHub should be treated as a place to report confirmed bugs only.
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While our goal is to address all the issues reported in this repository, GitHub should be treated as a place to report confirmed bugs only.
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- If you have a support request or custom code related question please follow one of the steps below:
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- If you have a support request or custom code related question please follow one of the steps below:
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- Review [WooCommerce Self-Service Guide](https://woocommerce.com/document/woocommerce-self-service-guide/) to see if the solutions listed there apply to your case;
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- Review [WooCommerce Self-Service Guide](https://woocommerce.com/document/woocommerce-self-service-guide/) to see if the solutions listed there apply to your case;
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- If you are a paying customer of WooCommerce, contact WooCommerce support by [opening a ticket or starting a live chat](https://woocommerce.com/contact-us/);
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- Make a post on [WooCommerce community forum](https://wordpress.org/support/plugin/woocommerce/)
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- Make a post on [WooCommerce community forum](https://wordpress.org/support/plugin/woocommerce/)
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- To get help on custom code questions go to the [WooCommerce Community Slack](https://woocommerce.com/community-slack/) and visit the `#developers` channel.
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- To get help on custom code questions go to the [WooCommerce Community Slack](https://woocommerce.com/community-slack/) and visit the `#developers` channel.
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@ -68,8 +68,6 @@ jobs:
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troubleshooting is done. In order to confirm the bug, please follow one of the steps below:\n\n\
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troubleshooting is done. In order to confirm the bug, please follow one of the steps below:\n\n\
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- Review [WooCommerce Self-Service Guide](https://woocommerce.com/document/woocommerce-self-service-guide/) \
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- Review [WooCommerce Self-Service Guide](https://woocommerce.com/document/woocommerce-self-service-guide/) \
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to see if the solutions listed there apply to your case;\n\
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to see if the solutions listed there apply to your case;\n\
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- If you are a paying customer of WooCommerce, contact WooCommerce support by \
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[opening a ticket or starting a live chat](https://woocommerce.com/contact-us/);\n\
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- Make a post on [WooCommerce community forum](https://wordpress.org/support/plugin/woocommerce/)\n\n\
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- Make a post on [WooCommerce community forum](https://wordpress.org/support/plugin/woocommerce/)\n\n\
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If you confirm the bug, please provide us with clear steps to reproduce it.\n\n\
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If you confirm the bug, please provide us with clear steps to reproduce it.\n\n\
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We are closing this issue for now as it seems to be a support request and not a bug. \
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We are closing this issue for now as it seems to be a support request and not a bug. \
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