Consolidate info about support on the README.md file

This commit removes duplicated information about support from
CONTRIBUTING.md and consolidates it in README.md.
This commit is contained in:
Rodrigo Primo 2019-07-26 14:59:49 -03:00
parent 9752c1f8a0
commit b18135fd3c
2 changed files with 4 additions and 23 deletions

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@ -20,28 +20,6 @@ Feature request issues will remain closed until we see sufficient interest via c
You can see a [list of current feature requests which require votes here](https://github.com/woocommerce/woocommerce/issues?q=label%3A%22votes+needed%22+label%3Aenhancement+sort%3Areactions-%2B1-desc+is%3Aclosed).
## Technical Support / Questions ❓
We don't offer technical support on GitHub so we recommend using the following:
**Reading our documentation**
Usage docs can be found here: https://docs.woocommerce.com/
If you have a problem, you may want to start with the self help guide here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/
**Technical support for premium extensions or if you're a WooCommerce.com customer**
from a human being - submit a ticket via the helpdesk
https://woocommerce.com/contact-us/
**General usage and development questions**
- WooCommerce Slack Community: https://woocommerce.com/community-slack/
- WordPress.org Forums: https://wordpress.org/support/plugin/woocommerce
- The WooCommerce Help and Share Facebook group
**Customizations**
- [WooExperts](https://woocommerce.com/experts/)
- [Codeable](https://codeable.io/)
## Build process 🛠
The source code found on GitHub does not contain compiled CSS or Javascript, and is missing some functionality such as Gutenberg Blocks and the REST API, until the build process is ran.

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@ -25,8 +25,11 @@ To disclose a security issue to our team, [please submit a report via HackerOne
## Support
This repository is not suitable for support. Please don't use our issue tracker for support requests, but for core WooCommerce issues only. Support can take place through the appropriate channels:
* The [WooCommerce premium support portal](https://woocommerce.com/my-account/create-a-ticket/) for customers who have purchased themes or extensions.
* If you have a problem, you may want to start with the [self help guide](https://docs.woocommerce.com/document/woocommerce-self-service-guide/).
* The [WooCommerce.com premium support portal](https://woocommerce.com/contact-us/ ) for customers who have purchased themes or extensions.
* [Our community forum on wp.org](https://wordpress.org/support/plugin/woocommerce) which is available for all WooCommerce users.
* The WooCommerce Help and Share Facebook group.
* For customizations, you may want to check our list of [WooExperts](https://woocommerce.com/experts/) or [Codeable](https://codeable.io/).
Support requests in issues on this repository will be closed on sight.