docs: update hardware

glossary.md

@@ -2,7 +2,7 @@
 title: Terminology Glossary
 description: 
 published: true
-date: 2024-10-24T01:49:45.020Z
+date: 2024-11-10T18:47:06.079Z
 tags: 
 editor: markdown
 dateCreated: 2024-10-21T10:57:55.491Z
@@ -16,10 +16,10 @@ Vertical Merchandise Zone. On most units, the rotating carousel will have two po
 Hardware Abstraction Layer. In essence, a system used to interact with all of the physical hardware in the kiosk. Runs motors to turn carousel, run the picker up and down, and interfaces with all sensors inside each assembly. Also can control ventilation / air conditioning systems in some kiosks.
 
 # KFC
-Kiosk Function Check
+Kiosk Function Check, accessible via HAL Tester
 
 # QLM
-Quick Load Module. A red door located on bottom of the unit used to load/unload disks. This was later replaced with the VMZ.
+Quick Load Module. A red door located on bottom of the unit used to load/unload disks. This was later replaced with the VMZ. Essentially an oddly shaped brief case that would be slid into the kiosk through the lower door.
 
 # Thins
 Discs that are scheduled to be removed from the kiosk. Think of it in terms of "thinning the herd"

hardware.md

@@ -2,7 +2,7 @@
 title: Hardware Overview
 description: 
 published: true
-date: 2024-11-10T07:40:31.689Z
+date: 2024-11-10T19:33:42.052Z
 tags: 
 editor: markdown
 dateCreated: 2024-10-21T03:34:51.578Z
@@ -86,6 +86,14 @@ The paint officially used by Redbox to refurbish kiosks is "B66R11038 DTM Acryli
    - Intel i3 6100 @ 3.70GHz
    - unknown BIOS
    - 1x HDMI & 2x USB 3 ports
+- M2H310V1
+   - PN: RDBX01679-01 Rev. A
+   - Mobo: ?? H310 Motherboard
+   - Unknown HDD
+   - Unknown RAM
+   - Unknown CPU
+   - Unknown BIOS
+   
    
 Both units have a power button located above on the I/O panel, it's a black discreet button.
  # Components

hardware/kiosk-removal.html

@@ -2,7 +2,7 @@
 title: Kiosk Removal Tips
 description: 
 published: true
-date: 2024-11-10T08:35:55.588Z
+date: 2024-11-10T18:27:47.880Z
 tags: 
 editor: ckeditor
 dateCreated: 2024-10-21T11:40:57.586Z
@@ -15,7 +15,10 @@ dateCreated: 2024-10-21T11:40:57.586Z
 <p>Ensure any tools your using can at least support 800 pounds before moving anything - the more, the better. High rated dollies may be easier to move a machine with as many have additional sets of wheels you can deploy to roll heavy loads on.&nbsp;</p>
 <h1>Recommended Tools</h1>
 <ul>
-  <li>Socket set +extender (socket size varies, needs confirmation)</li>
+  <li>Socket set + extender (socket size varies)<ul>
+      <li>Ensure you have at least a ¾" socket and a 14mm socket as these have been reported as being used out in the field.</li>
+    </ul>
+  </li>
   <li>WD40 or some other solution to loosen rusted bolts</li>
   <li>Sawzall or Angle grinder with a cut off disk for rusted bolts</li>
   <li>Appliance dolly rated for at least 800 lbs</li>

hardware/parts.html

@@ -2,7 +2,7 @@
 title: Replacement Parts
 description: 
 published: true
-date: 2024-10-27T23:44:52.915Z
+date: 2024-11-10T18:29:57.027Z
 tags: 
 editor: ckeditor
 dateCreated: 2024-10-21T13:42:15.243Z
@@ -28,9 +28,17 @@ dateCreated: 2024-10-21T13:42:15.243Z
 <ul>
   <li>Harder material</li>
   <li>Bigger cross sectional diameter</li>
-  <li>Clear&nbsp;</li>
+  <li>Clear</li>
 </ul>
 <figure class="image image_resized" style="width:24.72%;"><img src="/picker replacement belt.jpg">
   <figcaption>Replacement Round Belts Installed</figcaption>
 </figure>
 <figure class="image image_resized" style="width:26.14%;"><img src="/disc picker.jpg"></figure>
+<h1>Disc Cases</h1>
+<p>At least five versions of cases have been observed differences only apparently being cosmetic.&nbsp;</p>
+<p>One version includes a barcode, RDBX00728. (The addition of the UPC code might have allowed a retailer to more easily sell a missing replacement case.)</p>
+<figure class="image image_resized" style="width:53.41%;"><img src="/img_0835.jpeg">
+  <figcaption>Disc Cases - Top View</figcaption>
+</figure>
+<p>&nbsp;</p>
+<p>&nbsp;</p>

kioskengine/field-maintenance.html

@@ -2,9 +2,9 @@
 title: Field Maintenance
 description: 
 published: true
-date: 2024-11-10T08:27:51.761Z
+date: 2024-11-10T18:33:49.750Z
 tags: 
-editor: code
+editor: ckeditor
 dateCreated: 2024-10-21T11:12:53.076Z
 -->
 
@@ -13,9 +13,9 @@ dateCreated: 2024-10-21T11:12:53.076Z
   <figcaption>An example of the Field Maintenance Application after a login</figcaption>
 </figure>
 <h1>Modifying Kiosk to Allow Field Maintenance</h1>
-<p>The field maintenance screen sits behind a authentication screen that, unlike the Redbox Desktop, verifies credentials with redbox servers (which are no longer online). To get around this, @viper33802/@loki patched the DLL that has todo with the authentication. The steps are as follows:</p>
+<p>The field maintenance screen sits behind a authentication screen that, unlike the Redbox Desktop, verifies credentials with redbox servers (which are no longer online). To get around this, there are patched DLLs that skip the authentication step. The steps are as follows:</p>
 <ol>
-  <li>(<a href="https://discord.com/channels/1292310422749319209/1294293050553667594/1297504758348648479">Download the patched DLL (Discord message link)</a>)</li>
+  <li>Download the patched DLL from the Redbox discord. There will be a revised version of this soon that doesn't require downloading a full DLL.</li>
   <li>Place this file in “C:\Program Files\Redbox\REDS\Kiosk Engine\bin”</li>
   <li>Make a copy of your original DLL (ie, add “.backup” to the end of the filename)</li>
   <li>Remove the “.patched” from the file name. It should now read “Redbox.Rental.Services.dll”</li>
@@ -27,7 +27,7 @@ dateCreated: 2024-10-21T11:12:53.076Z
   <li>SUCCESS! You should now be logged into the Field Maintenance Menu</li>
 </ol>
 <p>&nbsp;</p>
-<p>There is an alternative bypass linked<a href="https://discord.com/channels/1292310422749319209/1294293050553667594/1301168009989062756">here</a> which uses a patched fm.bundle file to bypass the login screen entirely. Instructions are included in the discord message.</p>
+<p>There is an alternative bypass which uses a patched fm.bundle file to bypass the login screen entirely, which can also be found on the Discord.</p>
 <h1>Safety Tips</h1>
 <figure class="image image_resized image-style-align-right" style="width:38.04%;"><img src="/kioskengine/fmscreen-tip.png">
   <figcaption>An example of a Safety Tip being displayed</figcaption>

kioskengine/redbox-desktop.html

@@ -2,19 +2,20 @@
 title: Redbox Desktop
 description: 
 published: true
-date: 2024-11-10T08:21:26.005Z
+date: 2024-11-10T18:37:05.442Z
 tags: 
 editor: ckeditor
 dateCreated: 2024-10-21T11:18:56.496Z
 -->
 
 <p><strong>Redbox Desktop</strong> is a servicing application accessible via a keyboard combination or by pressing the “Control Panel Log In” button from the <a href="/kioskengine/field-maintenance">Field Maintenance Application</a>.&nbsp;</p>
-<p>This application provides four categories of tools organized as: Kiosk, File System, Computer, and Setup. A list of all utilities is pictured below.</p>
+<p>This is an advanced admin panel containing low level access to the OS, including an Admin command prompt, File Explorer, various hardware and administrative software tools, as well as the ability to stop/start most processes on the machine.</p>
+<p>There are four categories of tools organized as: Kiosk, File System, Computer, and Setup. A list of all utilities is pictured below.</p>
 <figure class="image image_resized" style="width:52.15%;"><img src="/kioskengine/rbdesktop.png">
   <figcaption>Redbox Desktop after a user has signed in</figcaption>
 </figure>
 <h1>Login Process</h1>
-<p>To access the login screen, press <code>CTRL+ALT+ENTER</code> using a keyboard plugged into the computer inside the kiosk.&nbsp;<br>&nbsp;</p>
+<p>To access the login screen, press <code>CTRL+ALT+ENTER</code> using a keyboard plugged into the computer inside the kiosk.&nbsp;</p>
 <p>This key combination works from almost anywhere on the kiosk, including when error messages are on screen. You should see “Please wait…” appear before the login screen appears. Note that this will fail if the kiosk is still booting up.</p>
 <p>On machines that are Offline (all kiosks are), the login screen for Redbox Desktop will accept any credentials with no modification required. This appears to be an intentional backdoor in the software to allow easy maintenance operations on the kiosk, even if the kiosk doesn't have an active connection to Redbox's services.</p>
 <h1>Other Images</h1>

manual/troubleshooting.html

@@ -2,20 +2,19 @@
 title: Troubleshooting / Error Codes
 description: 
 published: true
-date: 2024-11-10T08:04:53.141Z
+date: 2024-11-10T18:39:19.791Z
 tags: 
-editor: code
+editor: ckeditor
 dateCreated: 2024-10-21T14:16:14.709Z
 -->
 
 <h2>Kiosk Error Screens</h2>
 <p>The basic error screens on a Redbox have different color backgrounds, indicating the problem at a basic level. Credits to @mordanthanus in the Discord for posting this info.</p>
 <ul>
-  <li><u>Black with white text</u> – Kiosk is booting or updating. Black screens automatically clear themselves when completed, usually 5-15 minutes. Watchdog must be turned on for this screen to disappear. Watchdog can be turned on or off through the Redbox Desktop.&nbsp;</li>
+  <li><u>Black with white text</u> – Kiosk is booting or updating. Black screens automatically clear themselves when completed, usually 5-15 minutes. Watchdog must be turned on for this screen to disappear. Watchdog can be turned on or off through the Redbox Desktop.</li>
   <li><u>Red with white text</u> – Machine error alert. Check error codes further down on the page. Generally requires human intervention but may fix itself during an overnight reboot.</li>
   <li><u>Orange with white text</u> – Kiosk is conducting a partial or full maintenance sync and will reboot to customer screen when complete.</li>
   <li><u>Green with white text</u> – The kiosk engine reports a database access error and places kiosk into maintenance mode. SOFTFILE<i>0x errors.&nbsp;</i></li>
-  
 </ul>
 <p>Below are pictures of the error screens. Credits to @.jandajanda for these pics also posted in the Discord</p>
 <figure class="image image_resized" style="width:32.4%;"><img src="/black-error.jpg"></figure>
@@ -63,7 +62,7 @@ dateCreated: 2024-10-21T14:16:14.709Z
 <p>1) The Door is open and the two door sensors (switches) are not pressed in. &nbsp;</p>
 <p>2) Gripper Obstructed (Fingers not retracted, Track not Closed, Sensors 1 or 6 on)&nbsp;</p>
 <p>3) Motion Controller Communication error (unable to communicate to Arcus/Proteus)&nbsp;</p>
-<p></p>
+<p>4) Door sensors aren’t properly closed, or someone opened the kiosk while picker or drum were moving.</p>
 <p><code><strong>= SOFTFILE_01 =</strong></code></p>
 <p>- The kiosk engine reports a database access error and places kiosk into maintenance mode.* Try restarting the kiosk engine, if error persists, send to Level 2 for possible software support escalation.</p>
 <p><code><strong>= SOFTFILE_02 =</strong></code></p>